Shipping policy

Shipping Policy — RareVault

At RareVault, we aim to deliver your Pokémon trading cards, sealed booster boxes, and collectibles safely and efficiently.

Order Processing

Orders are processed after successful payment confirmation. Processing times may vary depending on product availability, order volume, and fulfillment requirements.

Order processing time: [Insert confirmed processing time] business days.

Shipping and Delivery Times

Our estimated delivery time is 3–5 days for eligible destinations where this timeframe is supported by our fulfillment arrangements.

Please confirm whether this estimate refers to business days or calendar days before publishing. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs, or other circumstances beyond our control.

Shipping Rates

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any free-shipping offers and their conditions will be clearly stated on our website.

Order Tracking

When tracking is available, we will provide tracking information after your order has shipped. Please allow time for the carrier's tracking system to update.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information. If you notice an error, contact us promptly at joannauble3@gmail.com. We will try to correct it if the order has not yet shipped.

Delayed, Lost, or Damaged Orders

If your order is delayed, appears lost, or arrives damaged, contact us at joannauble3@gmail.com with your order number and relevant photos, where applicable. We will review the issue and work toward an appropriate resolution.

International Shipping

International shipping availability, delivery estimates, customs duties, and import taxes depend on the destination and the shipping options offered at checkout.