Privacy policy

Privacy Policy — RareVault

RareVault respects your privacy and is committed to handling personal information responsibly when you visit our website or place an order.

Information We Collect

Depending on how you use our store, we may collect information such as:

Name, billing address, shipping address, email address, and phone number.
Order details, purchased products, and transaction-related information.
Device, browser, IP address, and website usage information.
Information you provide when contacting customer support or subscribing to marketing communications.

How We Use Your Information

We may use personal information to:

Process, fulfill, and deliver orders.
Communicate order confirmations, shipping updates, and customer service responses.
Process payments through supported payment providers.
Help prevent fraud, abuse, and unauthorized transactions.
Improve our website, products, and customer experience.
Send marketing communications where permitted and subject to your preferences.

Sharing Information

We may share necessary information with service providers that help us operate our store, including Shopify, payment processors, shipping carriers, fulfillment partners, analytics providers, and customer support services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, and business.

We do not state that we never share personal information; certain sharing is necessary to operate an online store.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to operate the store, remember preferences, understand website activity, and support advertising or analytics where enabled.

You can manage certain cookies through your browser settings and any privacy controls offered on our website.

Data Retention and Security

We retain personal information for as long as reasonably necessary for business, legal, accounting, security, and dispute-resolution purposes.

We use reasonable safeguards to protect information, but no online system can guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain marketing or data uses.

To submit a privacy request, contact joannauble3@gmail.com. We may need to verify your identity before responding.

Children's Privacy

Our website is not intended to collect personal information from children in violation of applicable privacy laws. Parents or guardians who believe a child has provided personal information may contact us.